Account and profile data
Name, email address, role, institution, campus, faculty, department, program, year, student ID, lecturer ID, and profile details configured by your university.
Privacy Policy
How Aqoon360 handles university data
Aqoon360 provides mobile and web tools for universities, staff, lecturers, students, and approved administrators. This policy explains what data the platform processes and how it is protected.
Effective date: May 27, 2026Information We Collect
Aqoon360 collects only the information needed to provide university administration, learning operations, attendance, support, and student service workflows.
Academic and operational records
Classes, timetables, attendance sessions, announcements, event check-ins, service requests, payment review metadata, and related workflow status.
Device and technical data
Device type, app version, authentication session data, push notification tokens, diagnostic logs, crash data, and security events used to keep the app reliable.
Camera and QR scanning
Camera access is used for QR scanning, attendance, student ID, and event check-in workflows. The app does not store camera images unless a user or administrator explicitly uploads a file.
How We Use Information
- Authenticate users and route them to the correct role experience.
- Keep university records scoped to the correct institution or campus.
- Run attendance, timetable, student service, announcement, and event workflows.
- Send account, timetable, approval, attendance, and service notifications.
- Investigate support requests, security incidents, and platform reliability issues.
- Meet legal, audit, and institutional compliance obligations.
Sharing and Service Providers
Aqoon360 does not sell personal information. Data may be visible to approved university administrators, staff, lecturers, or platform operators only when their role requires it. Aqoon360 uses service providers such as Firebase and Google Cloud to host, authenticate, store, protect, and monitor the application.
We may disclose information when required by law, to protect users and institutions, to enforce security policies, or to respond to an authorized institutional request.
Retention and Deletion
University records are retained according to the institution's academic, legal, and operational policies. Users may request access, correction, export, or deletion through their university or by contacting Aqoon360 support. App data deletion requests can also be submitted through the Data Deletion Requestpage. Some records may need to be retained for audit, safety, or legal reasons.
Security
Aqoon360 uses Firebase Authentication, role-based access controls, tenant-scoped Firestore rules, HTTPS transport, least-privilege administrative workflows, and production review gates to reduce unauthorized access risk.
Students and Educational Use
Aqoon360 is intended for use under a university or college account. Students should follow their institution's privacy and records policies. Where a guardian, parent, or student has a data question, the institution remains the first point of contact for academic record decisions.
App Store Privacy Summary
Depending on a user's role and university configuration, Aqoon360 may process contact information, identifiers, user content, diagnostics, usage data, and education-related records. These data categories are used to provide app functionality, security, support, notifications, and analytics.
Questions about privacy?
Contact Aqoon360 support for privacy requests, account questions, or data handling concerns.